Saturday 9 February 2013

Hotel Review: Vivatel, Kuala Lumpur

During my recent participation in My Selangor Story 2013 programme, I stayed at 4 different hotels, namely Premiere Hotel (Bandar Bukit Tinggi, Klang), Arenaa Star Luxury Hotel (Kuala Lumpur), Golden Palm Tree Iconic Resort & Spa (Bagan Lalang, Sepang) and Vivatel (Kuala Lumpur). The following is my review of Vivatel, Kuala Lumpur.

1. The Hotel

Vivatel is a very new 4-star business hotel that is located in Cheras, in the outskirts of Kuala Lumpur. It is connected to Viva Home Furniture Mall, a shopping centre that specialises in home furnishing.

1a. The Reception

My Selangor Story 2013 (MSS2013) participants arrived at the hotel quite late in the evening at around 11 p.m. after travelling from Kuala Selangor. We were assigned with our rooms almost immediately and our luggage was tagged soon after for delivery, allowing us to go to our respective room first to freshen up after a long day.

1b. The Rooms

Water-themed Floor

The hotel has well over 300 rooms. My room, a twin room, was neither big nor small. It comes complete with a bedside table, a work table and a wardrobe.

The room has tea/ coffee making facility, a telephone, an LCD TV, a safe box, ironing facilities, a hairdryer and a minibar. There were also 4 apples on the table on our arrival.

The mattress and bed are comfortable. Linens and towels are okay. The bathroom (shower only/ no bath tub) is of a good size. Despite this being a business hotel, the bathroom is actually an (semi?) open concept, i.e. guest can slide open a wall of the bathroom from the outside which would allow him/ her access to the minibar while at the same time a view of the bathroom. There is no option to lock the sliding wall from the inside. Toiletries are provided by the way. 

Fire-themed Floor
The hotel rooms are furnished according to the five Chinese elements of water, wood, fire, wind and earth. My room was of the water theme. 

A fire-themed room with a sliding bathroom wall for access to minibar
Overall the room is well furnished and comfortable and should be good for both business and leisure stay. The open bathroom concept/ sliding bathroom wall might be a concern to some however (especially among guests on business) despite the fact that such a concept is gaining popularity in newer hotels.

1c. Breakfast 

Retro Cafe
Breakfast is served in Retro Café which is located on the ground floor. The café is of a good size. Breakfast selection is quite good. It serves both local and standard international breakfast fares.

1d. Internet Access

Internet access is available for free via Wi-Fi at the hotel.

1e. Other Facilities

Apart from the café which is opened 24 hours, the hotel also has a small swimming pool.

Guests who join the hotel’s membership programme may lock their room rate for 1 year and may also do self-service check-in using check-in kiosk without having to go through the hotel lobby. This self-service check-in using a check-in machine is reportedly to be the first of its kind in Malaysia.

2. Where to Eat

We just stayed at the hotel overnight and didn’t get the chance to explore the surrounding area. The hotel however is connected to Viva Home Furniture Mall on the third floor.

3. Getting Around

The only public transport options would be either by bus or taxi. The hotel however does offer a free and relatively frequent shuttle service between the hotel, Kenanga Wholesale City (a wholesale shopping centre) and Central Market, which is close to Pasar Seni LRT Station.

4. Location

5. Further Information

85 Jalan Loke Yew, 55200 Kuala Lumpur
+603 9205 8888

Check in 2 p.m. / Check out 12 noon.

A Thank You & Disclosure Note
I would like to thank Tourism Selangor and the organiser for My Selangor Story, AstuteXperience, as well as the management of Vivatel for the arrangement to stay at the hotel. The stay was sponsored as part of My Selangor Story 2013 programme. The sponsorship however has in no way affected my review of the hotel. 

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